At Peter Leap, we are committed to providing high-quality mixed media art and ensuring complete customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranties are offered for products purchased through our store.

1. Warranty Coverage

We offer a 1-year limited warranty on most mixed media art products, unless otherwise specified on the individual product page. This warranty covers manufacturing defects and issues that arise during normal, intended display and use of the product.

Note: Warranty terms may vary depending on the specific artwork. Please refer to the individual product listing for specific coverage details.

2. Warranty Period

The warranty begins on the date of purchase and is valid for a period of one (1) year.

3. Warranty Claims

To file a warranty claim, please follow these steps:

Contact Us: Email our support team at support@peterleap.site or call us at +1 570 786 9066.

Provide Details: Include your order number, product name, a description of the issue, and supporting photos or videos if applicable.

Return Authorization: If your claim is approved, we will provide instructions on how to return the item for inspection, repair, or replacement.

4. Exclusions

The warranty does not cover:

Damage caused by misuse, improper handling, or neglect

Damage from improper installation or display

Normal wear and tear or aging of materials

Any product altered or repaired without prior authorization

Purchases made from unauthorized resellers or third-party sellers

Cosmetic imperfections that do not affect the functionality or artistic value of the product

5. Limitation of Liability

Peter Leap’s liability is strictly limited to the repair or replacement of defective products under warranty. We are not responsible for any incidental, indirect, or consequential damages arising from the use or inability to use our products.

6. Contact Information

If you have any questions about this Warranty Policy or need assistance with a claim, please contact us:

Peter Leap
Address: 2524 Lombard Street, Philadelphia PA 19146
Phone: +1 570 786 9066
Email: support@peterleap.site